Adding context when sharing videos

 
 

Context

Heap is a B2B analytics tool used to assess KPIs and funnels to improve apps and e-commerce websites.

Company:

 

Product Designer

My Role:

Product Manager, Front End Developer

Supported By:

Figma

Tools:

 

Current Experience

Sharing a user’s session replay video can only be done by copy and pasting the URL.

 
 

People Problem

Users can’t add any context when they share video sessions

 

Solution

Allow users a way to add context when sharing a video link.

How might we let them add the most context when sharing a video?

Progressive exposure. Why?

How did I get here?

To see how I got to this solution, schedule an interview with me today.